I&T Solution

Personal AI Assistants ~
Personal AI assistants are designed to enhance individual productivity by providing Artificial Intelligence (AI) assistance for various business tasks. They can help draft emails, summarise documents, and provide advice on handling inquiries and complaints, among many other functions. With the help of multi-modal models, these assistants can process and extract information from various unstructured data sources. This includes transcribing voice recordings and retrieving details from documents and images, such as saving and retrieving information from business cards and receipts. These tools boost productivity while ensuring personal data remains private, making them simple and fast to deploy. Ultimately, personal AI assistants increase individual efficiency and effectively manage sensitive information.

Organisation Knowledge Base ~
The centralised AI-powered chatbot provides consistent information access through an admin-curated knowledge base, ensuring accurate and reliable responses. It supports both staff and public inquiries while maintaining high standards of information accuracy and compliance. This solution effectively reduces repetitive questions directed to support teams, streamlining communication. Additionally, centralised data management and updates enhance operational efficiency, benefiting all users.

Intelligent Workflows: Automate Complex Processes ~
intelligent workflows powered by AI can greatly enhance public services by automating processes like scanning and data extraction from unstructured information, e.g. receipt, invoice, letter, CV, etc. This automation increases efficiency and reduces costs while minimising risks associated with handling sensitive data. By quickly organising and extracting relevant details from large volumes of data, public organisations can streamline processes. Moreover, the potential applications extend beyond recruitment to areas such as tender review, flight planning, news analysis, customer feedback, and order processing, ultimately leading to more effective and responsive public service delivery.

Smart Data Query ~
Smart data query greatly improves public services by allowing agencies to swiftly access and analyse extensive datasets. With AI-powered tools, organisations can develop dashboards and charts that display essential metrics and trends in real time. This functionality helps decision-makers gain insights into service usage, budget distribution, and community needs, enabling more informed and timely decisions.