I&T Solution

Reference No.

S-0474

Solution Name

MatrixForce WhatsApp Business API CRM Platform

Solution Description

MatrixForce is a cross-border enterprise-grade omni-channel conversational commerce platform for OMO sales, message marketing and customer success. With high security, user-friendly and powerful all-in-one live chat platform, MatrixForce allows you to manage customers in all channels with one single app for communications and is powered by AI automation. MatrixForce is trusted by numerous MNC luxury, insurance, finance, education, retail chain clients.

Let's shape the future of customer experience through omni-channel communications with MatrixForce.

Application Areas

Broadcasting
Commerce and Industry
Finance

Technologies Used

Artificial Intelligence (AI)
Cloud Computing
Data Analytics
Natural Language Processing
Robotic Process Automation

Use Case

With high security, user-friendly and powerful all-in-one live chat platform, MatrixForce allows you to manage customers in all channels with one single app for communications and is powered by AI automation. MatrixForce facilitates companies to register official WhatsApp business API account and connect all CRM functions through WhatsApp channel.

Company / Organisation Name

MatrixForce Technology Group Limited

Email Address

wivawei@gmail.com

Telephone Number

68902855

Website

www.matrixforce.ai

Address

2/F, TusPark, 118 Wai Yip Street, Kwun Tong

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.