创新及科技解决方案

解决方案编号

S-0244

解决方案名称

ServiceNow - IT服務管理系統

解决方案描述

Take control of IT chaos with digital workflows on a single, unified platform. ServiceNow IT workflows enable you to bridge the gap between traditional IT practices and the needs of the modern business. Connect your enterprise with digital IT workflows.

Modernize and automate IT
Deliver great service experiences. Automatically identify and resolve issues. Align initiatives across strategy and operations to boost productivity.

Operate high-performing services
Deliver services with visibility, security, and AIOps. Automate workflows to help you manage risk, reduce vulnerabilities, and optimize spend.

Run IT at digital speed
Scale your IT staff by using virtual agents and improve productivity with native AI. Reduce friction and risk by integrating DevOps with ITSM.

应用领域

运输
财经
卫生
发展
环境
广播
人口
工商业
气象
社会福利
房屋
法律及保安
城市管理
食物
基础设施
康乐及文化
教育
就业及劳工

使用的技术

预测分析
人工智能
云端运算
机械人流程自动化
自然语言处理
机器学习
物联网

使用例子

The United States Department of Energy (DoE) projected that using ServiceNow's cloud‑based IT service management (ITSM) platform would significantly save the cost of upgrading its legacy ITSM software. With a goal of improving overall service delivery, ServiceNow has given the DoE a single system of record and far superior process automation than the legacy system allowed.

公司／机构名称

思想(香港)有限公司

电邮地址

soaqps4@hkmci.com

电话号码

3589 6700

网址

hkmci.com

地址

5/F, New Media Tower, 82 Hung To Road, Kwun Tong, Kowloon, Hong Kong

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