創新及科技解決方案

解決方案編號

S-0244

解決方案名稱

ServiceNow - IT服務管理系統

解決方案描述

Take control of IT chaos with digital workflows on a single, unified platform. ServiceNow IT workflows enable you to bridge the gap between traditional IT practices and the needs of the modern business. Connect your enterprise with digital IT workflows.

Modernize and automate IT
Deliver great service experiences. Automatically identify and resolve issues. Align initiatives across strategy and operations to boost productivity.

Operate high-performing services
Deliver services with visibility, security, and AIOps. Automate workflows to help you manage risk, reduce vulnerabilities, and optimize spend.

Run IT at digital speed
Scale your IT staff by using virtual agents and improve productivity with native AI. Reduce friction and risk by integrating DevOps with ITSM.

應用領域

財經
城市管理
發展
法律及保安
房屋
工商業
廣播
環境
基礎設施
教育
就業及勞工
康樂及文化
氣象
人口
社會福利
食物
衛生
運輸

使用的技術

機器學習
機械人流程自動化
人工智能
物聯網
預測分析
雲端運算
自然語言處理

使用例子

The United States Department of Energy (DoE) projected that using ServiceNow's cloud‑based IT service management (ITSM) platform would significantly save the cost of upgrading its legacy ITSM software. With a goal of improving overall service delivery, ServiceNow has given the DoE a single system of record and far superior process automation than the legacy system allowed.

公司／機構名稱

思想(香港)有限公司

電郵地址

soaqps4@hkmci.com

電話號碼

3589 6700

網址

hkmci.com

地址

5/F, New Media Tower, 82 Hung To Road, Kwun Tong, Kowloon, Hong Kong

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