Reference No. | A-0071 |
Solution Name | Solution for Workflow Management and Automation |
This AI-Driven Enterprise Automation Solution leverages a modular agent framework and pre-trained NLP models to automate complex workflows without knowledge graphs. Agents process raw business requirements (e.g., insurance claim automation, customer intent classification) via semantic embeddings, enabling rapid task clustering.
This solution utilizes
1.) Data Preprocessing Agent to clean and standardize inputs;
2.) Demand Classification Agent to group needs using AI-driven clustering; and
3.) Evaluation and Recall Agent to monitor performance, triggers rollbacks, and reduces manual tasks.
Application Areas |
Workflow Management and Automation
|
This architecture uses a modular agent framework to automate enterprise workflows without knowledge graphs. Pre-trained NLP models process business requirements (e.g., insurance claims, customer intent, SOP, Guidelines) to cluster tasks via semantic embeddings.
This all-in-one solution manages public-facing frontends such as making appointments for government services, support online payments, answer inquiries and handling issues through AI-driven data extraction from internal controlled resources, and/or assist in complex problem solving.
Support On-premise deployment | Yes |
Support standalone laptop | No |
Graphics Processing Unit (GPU) required | Yes |
Pricing Model |
Project-based tailored to specific use case scenario
|
Free Trial | Yes |
Company / Organisation Name | Computer And Technologies Solution Limited |
Email Address | felix_lam@ctil.com |
Telephone Number | +85225038233 |
Website | https://www.ctil.com/ |
Address | 18/F, Viva Place, 36 Heung Yip Road, Wong Chuk Hang |
Presentation Decks |
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If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.