AI+ Tool and Solution Catalogue

Reference No. A-0174
Solution Name ChatEnquiry

Solution Description

AI Document Management and Processing. Our chatbot solution is a secure, intelligent assistant designed to streamline internal operations. It leverages advanced natural language processing (NLP) to provide multilingual (English, Cantonese, Mandarin) support for employees, enabling faster access to policies, procedures, and interdepartmental collaboration.

Key Features: ✔ Instant Knowledge Retrieval – Quickly answers differnt types of queries from own-build knowledge base. ✔ Document & Policy Assistant – Summarizes lengthy government circulars, reports, tables, or manuals in seconds. ✔ Secure & Compliant – Hosted on government-approved infrastructure with role-based access controls and audit logs.

Application Areas
Document Management and Processing

Use Case

1. Automated Document Classification & Sorting - Reduces misfiling & manual sorting errors, ensuring documents reach the correct department faster.

2. Intelligent Data Extraction & Processing - Eliminates manual data entry, reducing human errors.

3. AI Chatbot for Instant Document Retrieval - Queries documents in natural language. - Speeds up information retrieval, improving response times for public inquiries.

4. Multilingual Support Processes & understands Cantonese, English, and Mandarin documents, ensuring inclusivity.

Support On-premise deployment Yes
Support standalone laptop No
Graphics Processing Unit (GPU) required Yes
Pricing Model
One-time licensing fee with annual renewal
Free Trial Yes
Company / Organisation Name Expert Systems Limited
Email Address norman.yuen@expertsystems.com.hk
Telephone Number +85221683877
Website www.expertsystems.com.hk
Address 22/F Yen Sheng Centre, 64 Hoi Yuen Road, Kwun Tong, Kowloon
Presentation Decks

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.