AI Solution Catalogue

Datax's Intelligent Document Processing (IDP) platform is a state-of-the-art AI solution designed to automate the extraction of data from complex documents.

It goes far beyond traditional OCR, using advanced Vision Language Models (VLM) to read and *understand* documents like a human. This allows it to tackle the most challenging and time-consuming tasks that burden public services.

Key Features & Effectiveness ---------------------------- - **Unmatched Handwriting Recognition**: Our AI is expertly trained on millions of samples, achieving market-leading accuracy in extracting handwritten Traditional Chinese and English text from application forms and reports.

- **Unstructured Document Processing**: The system intelligently processes non-standardised documents, such as contractor-submitted lab reports, financial statements, or medical records, without needing pre-defined templates. This is a critical capability for handling diverse public submissions.

- **Fully On-Premise Deployment**: The entire solution, including the powerful AI models, can be deployed securely within a department's own data centre. *No data ever leaves the government network*, ensuring full compliance with the highest security and privacy regulations.

- **Proven Workflow Automation**: By automating data entry, classification, and validation, our platform has been proven to reduce manual document handling time by *up to 80%*, freeing up valuable civil servant resources for higher-value tasks.

- **Local Hong Kong Expertise**: Developed and supported by our Hong Kong-based team, our models are fine-tuned for the specific nuances of local documents and business practices.

THE PROBLEM: PAIN POINTS ------------------------------------- Many departments face a significant operational bottleneck: the manual processing of thousands of paper or scanned documents. This includes everything from handwritten application forms to complex, unstructured technical reports from various external parties. This manual workflow is:

- *Time-Consuming*: Staff spend countless hours on tedious, repetitive data entry. - *Error-Prone*: Manual transcription inevitably leads to data entry errors, impacting service quality and requiring rework. - *Inefficient*: It creates long processing cycles, delaying services and internal operations. - *Difficult to Scale*: Handling sudden increases in document volume is a major challenge.

OUR SOLUTION: AI-POWERED AUTOMATION ------------------------------------ Our IDP Platform transforms this entire workflow. Imagine a department that processes thousands of lab reports annually.

*Before Datax*: An officer must manually open each PDF report, visually locate the key data points (e.g., "Peak Luminance Ratio (%)"), and type the values into an internal system. This process is slow, and reports from different labs have different formats, making the task even more complex.

*After Datax*: 1. The officer uploads the entire batch of reports to our secure, on-premise system. 2. The AI automatically reads and *understands* each report, regardless of its layout. It identifies the required data points and extracts the values with high accuracy. 3. The AI cross-references the extracted data against submitted application forms, automatically flagging any discrepancies for human review. 4. The validated, structured data is then exported directly into the department's downstream systems with a single click.

COSTS AND BENEFITS ------------------ - *Costs*: A one-time project implementation and software licensing cost, with an annual fee for maintenance and support. The solution is designed for a lower total cost of ownership compared to continuous manual labour.- *Benefits*: - **Drastic Efficiency Gains**: Reduces processing time from hours to minutes, allowing staff to handle a much higher volume of work. - **Improved Data Accuracy**: Minimises human error, ensuring higher quality data for decision-making and public service delivery. - **Enhanced Security & Compliance**: Keeps all sensitive data within the government's secure on-premise environment. - **Frees Up Staff Resources**: Allows skilled officers to focus on core duties and citizen-facing services instead of repetitive data entry.