AI+ Tool and Solution Catalogue

AI-powered meeting summary solutions utilize speech-to-text and natural language processing to automatically generate concise, accurate, and actionable minutes. Their applications span numerous sectors, enhancing productivity, compliance, and decision-making.

These solutions transform passive meetings into active, structured outcomes, streamlining workflows across industries.AI-driven digital humans represent a transformative evolution in customer service, combining the scalability of AI with the relatable, empathetic qualities of human interaction.

These hyper-realistic avatars are deployed across various sectors to enhance customer experience, streamline operations, and provide 24/7 support. By providing a seamless, always-available, and emotionally intelligent interface, AI-driven digital humans are redefining customer engagement with end users.

AI workflow management and automation helps automate some workflow through different systems like data entry, invoice handling, basic reconcilation and validation. It enhance efficiency by automating basic, repetitive tasks in workflows, thereby reducing tedious workloads for humans and minimizing the chance of human error.

This leads to increased productivity, consistency, and accuracy in business processes.

AI Meeting Minutes Summaries - Public Consultations and Hearings: Automatically transcribes and summarizes citizen feedback, concerns, and suggestions from consultantion meetings, and regulatory hearings. This ensures all community input is accurately captured and easily analyzed for reporting and decision-making. - Legislative and Committee Sessions: Provides precise, neutral summaries of parliamentary or council debates, tracking the evolution of legislation, key arguments for and against, and official decisions. This creates a transparent, accessible record for officials and the public. - Inter-Departmental Coordination Meetings: Summarizes discussions between different departments, clearly outlining agreed-upon actions, shared responsibilities, and timelines to improve collaboration on complex cross-departmental projects. - Internal Audit and Compliance Reviews: Creates accurate records of interviews and meetings with staff during audits or investigations. This ensures all findings and testimonies are documented without bias, supporting transparency and accountability. - Crisis Management and Emergency Response Briefings: Rapidly distills critical information, decisions, and assigned tasks from fast-paced emergency coordination meetings. This provides a clear, real-time action plan for all responders and ensures continuity of command.

AI-Driven Digital Humans - 24/7 Public Information Hub: A digital human can serve as an always-available first point of contact on websites, providing instant, clear answers to common questions about office hours, required documents for permits, application deadlines, and eligibility criteria for programs, reducing call center burden. - Guided Form Completion and Application Assistance: It can interactively guide citizens step-by-step through complex forms, explaining terminology, ensuring information is entered correctly, and reducing errors and rejection rates. - Multilingual Citizen Engagement: Digital humans can break down language barriers by instantly communicating with citizens in multiple languages and dialects. This ensures critical information about public services, health alerts, or emergency protocols is accessible to non-native speakers and diverse communities, promoting inclusivity. - Virtual Front Desk for Routine Transactions: It can handle high-volume, routine transactions like scheduling appointments, processing simple payments for fines or fees, and providing status updates on applications, freeing up human staff to manage more complex, sensitive cases. - Community Outreach and Education: Digital humans can be deployed in public awareness campaigns to educate citizens on new policies, voting procedures, public health initiatives, or recycling programs in an engaging and easily understandable format, improving civic literacy and participation.

AI Workflow Management and Automation - 24/7 tasks automation: AI automates routine and repetitive tasks, such as data entry, scheduling, invoice handling, reconcilation among spreadsheets and records, record verification, faciliate validation and approval process. It has AI explanation about the outcome. - Guided process Optimization: AI analyzes workflow patterns and suggests optimizations to improve speed and effectiveness from an orchestration add-on. It has AI explanation about organization standard and information. - Status update: Automated workflows can handle increasing volumes of work and provide status update about what are automated, outstanding through an orchestration add-on.