Service Needs

ServiceNeedRef

N-0068

Title

Intelligent Searching Tools

Business Needs / Challenges

We have generated many information in both hard copy and electronic copy in our daily operation. For easy storage, hard copy information is transformed into electronic copy and stored in different systems in the department's intranet. Those information may be structured or non-structured information storing in different file formats (jpg, doc, xls, ppt, dwg, pdf {with or without OCR}, etc.). In this connection, it is very difficult to search a document from the huge number of documents in the intranet.

Application Areas

Development

Expected Outcomes

An intelligence searching tool, better incorporated with Chatbot & Artificial Intelligence (A.I.), to facilitate our searching of information in our intranet for work effectiveness and efficiency.

Technologies to be Used

Artificial Intelligence (AI)

Chatbot 聊天機械人