N-0075
Form filling guiding robot at service counters
Human resources are always needed for providing form-filling advice at service counters. The department would like to make use of a robot to provide advice on form filling, and answer application-related enquiry with less manpower overheads at service counters.
Education
A robot will provide advice on form filling, and answer application-related enquiries. With the integration of machine learning technology, it will also be able to continuously improve its chatting and responding skills and give more close-fitting replies to visitors’ other enquiries.
Artificial Intelligence (AI)
Machine Learning
Robotic Process Automation
