I&T Solution

Reference No.

S-0050

Solution Name

DeloitteASSIST

Solution Description

Using the latest advancements in AI and natural language processing, DeloitteASSIST enables patients to make a verbal request that generates a prioritized task to get help where it is needed. DeloitteASSIST is transforming the nurse-patient conversation from one weighed down by ‘jobs’ to one that supports improved patient outcomes and enables cultural changes in ward operations.

Application Areas

Health

Technologies Used

Artificial Intelligence (AI)

Data Analytics

Deep Learning

Natural Language Processing

Predictive Analytics

Use Case

Through DeloitteASSIST, the patient can make a bedside verbal request, which can be understood by voice capture device and processed via machine learning. Then request appears as a notification on mobile app and a care team member responds to the patient’s request efficiently. DeloitteASSIST can help to release nurse time to care and improve care team management. On the other hand, it also helps nurses to prioritize patient's requests and respond to important requests faster, which will enhance patient response time and good experience.

Company / Organisation Name

Deloitte China

Email Address

phlaw@deloitte.com.hk

Telephone Number

9650 6441

Website

www.deloitte.com.cn

Address

35/F One Pacific Place, 88 Queensway, Hong Kong

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.