I&T Solution

Reference No.

S-0157

Solution Name

NLP-powered Chatbot by Xiao-i

Solution Description

Founded in 2001, Shanghai Xiaoi Robot Technology Co. Ltd (Xiao-i) is a leading AI company that specializes in multilingual natural language processing, deep semantic interaction, speech recognition, machine learning and other cognitive intelligence technologies. Its self-patented NLP-powered Chatbot Solutions possess the following capabilities,

-intent recognition and processing

-dialog management

-contextual awareness

-exception handling

-task automation

-omnichannel enabled (eg. Web , APP , Facebook , Whatsapp , Physical robot…)

-easy integration and implementation

-machine learning

-biliteracy and trilingualism supported

The state-of-the-art solution has helped more than 1,000 government organizations and corporate clients across APAC region in facilitating digital transformation, promoting business reinvention, enhancing user experience and striving for operational excellence, with its end users amounted to 800 million.


Application Areas

City Management

Commerce and Industry

Development

Education

Finance

Health

Transport

Technologies Used

Artificial Intelligence (AI)

Deep Learning

Machine Learning

Natural Language Processing

Use Case

We have ample use cases across various business domains and public sectors, with solid track record in deploying solutions and applications to banking & finance, insurance, healthcare, education, transportation, e-commerce, FMCG, utilities, infrastructure and government projects etc.

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.