I&T Solution

ITSolutionRef

S-0249

Solution Name

Robotic Process Automation with A.I. Data Capturing Capability

Solution Description

Automation Anywhere’s vision of RPA in the public sector is to take the robot out of the human and solve government’s mission challenges by liberating employees from mundane, repetitive tasks, allowing them more time to use their intellect and creativity. We see a world where every employee will work side by side with Digital Workers, making humans exponentially more productive and far more fulfilled.


Upgrade Citizen Experience

RPA provides flexible technology that enables agencies to keep up with citizen demand and desire for consumer-grade service levels.


Modernize Government Forms

Optimize data collection, consolidation, and indexing to set up all processes with the right information, right away.


Interoperate with any System

RPA is designed to work with any system from legacy to cloud. Free human talent from connecting the dots between systems to focus on high-value work.


Improve Mission Delivery

From input through to compliance and reporting, RPA enables smoother, faster, service delivery, by automating high-friction/bottleneck steps in processes.


Application Areas

Broadcasting

City Management

Climate and Weather

Commerce and Industry

Development

Education

Employment and Labour

Environment

Finance

Food

Health

Housing

Infrastructure

Law and Security

Population

Recreation and Culture

Social Welfare

Transport

Technologies Used

Artificial Intelligence (AI)

Deep Learning

Machine Learning

Natural Language Processing

Robotic Process Automation

Use Case

We have included several case studies include NHS from UK, Australia Post as well as City of San Diego County from US. Those use cases with implementing digital workforce / RPA to automate manual, repetitive, and mundane process across variou areas like HR, Accounting, and data integrations across various legacy systems.

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.