I&T Solution

Reference No.

S-0325

Solution Name

Speech Recognition, Text-to-Speech, Natural Language for Call Centres, Voicebots, Speech Analytics, Voice Chatbots, and Conversational AI

Solution Description

InfoTalk-RSVP is an all-around complete family of speech products, making InfoTalk a one-stop shop for all the voice and language needs of your operations. Whether you choose to use all four InfoTalk-RSVP products simultaneously, or one product at a time, InfoTalk's flagship products are here to improve your operations:


1. InfoTalk-Recognizer: Multilingual and mixed-lingual technology for Automatic Speech Recognition and Speech-to-Text [ASR, STT, 語音轉文字]. Best Cantonese ASR and STT of the highest professional quality [廣東話, 香港粵語].


2. InfoTalk-Speaker: Multilingual and mixed-lingual technology for Text-to-Speech [TTS, 文字轉語音]. World’s best and highest-quality Cantonese TTS of human professional quality [廣東話, 香港粵語].


3. InfoTalk-Vbrowser: Industry-standard technology for intelligent Interactive Voice Response (IVR and IIVR) systems. Ideal for integrating with ASR, STT, TTS, NLP, and NLU.


4. InfoTalk-Processor: Multilingual and mixed-lingual technology for Natural Language Processing and Natural Language Understanding [NLP, NLU, 自然語言理解, 自然語言處理]. Best voice-enabled Cantonese NLP and NLU [廣東話, 香港粵語].


Application Areas

Broadcasting

City Management

Climate and Weather

Commerce and Industry

Development

Education

Employment and Labour

Environment

Finance

Food

Health

Housing

Infrastructure

Law and Security

Population

Recreation and Culture

Social Welfare

Transport

Technologies Used

Artificial Intelligence (AI)

Cloud Computing

Data Analytics

Deep Learning

Internet of Things (IoT)

Machine Learning

Mixed Reality

Mobile Technologies

Natural Language Processing

Predictive Analytics

Robotic Process Automation

Video Analytics

Virtual Reality

Speech Recognition,Speech-to-Text,Text-to-Speech,Conversational Artificial Intelligence,Speech Analytics,Voicebot

Use Case

Powered by revolutionary conversational AI technologies in speech-to-text, text-to-speech, intelligent IVR, and natural language processing, InfoTalk-RSVP is ideal for a variety of voice and language solutions, such as AI chatbots, voicebots, virtual assistants, virtual receptionists, virtual kiosks, talking robots, e-books, intelligent interactive voice response (IIVR and IVR) systems, speech transcription, and voice-enabled applications in a wide range of services, including telecommunications, finance, banking, transportation, betting, entertainment, government, real estate, logistics, utilities, travel, and tourism.

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.