I&T Solution

Reference No.

S-0333

Solution Name

Automail

Solution Description

Automail by Lineverge is a workflow automation platform. It enables automatic email processing, data consolidation, Robot Process Automation (RPA) and data analytics. Embed with latest A.I. technologies, Automail can read and process a wide variety data format. It can, for instance, convert PDF files into most common usable format such as Excel or Word. Automail is versatile and can collect data from various end points or data streams such as emails and attachments, shared drives, PDFs, and databases. It centralizes all information collected into its own database to ensure a single source of truth within the organization. Moreover, the platform comes with a modern and intuitive web interface where users can access the captured data. The web interface also plays the role of a control panel, offering a set of dashboards to keep track of progress and ensuring users to never miss any pending item. Automail also automates email reply with data verification of received attachments and reminders, without the need of any human intervention. What used to be manual input and fault prone becomes systematic and automated through Automail.

Application Areas

Broadcasting

City Management

Climate and Weather

Commerce and Industry

Development

Education

Employment and Labour

Environment

Finance

Food

Health

Housing

Infrastructure

Law and Security

Population

Recreation and Culture

Social Welfare

Transport

Supply Chain, Sourcing, Apparel Industry

Technologies Used

Artificial Intelligence (AI)

Cloud Computing

Data Analytics

Deep Learning

Machine Learning

Robotic Process Automation

Use Case

Automail can be used in any kind of data submission collection involving emails. Typically, users need to collect data from emails and attachments (usually an Excel file), consolidate data, track submission status, make decision based on data collected and return an answer or do an action. Automail automates data collection from emails, consolidates collected data and displays them on dashboards. It also automatically sends reply and reminders based on collected data according to user-defined process rules. Even though Automail has found most of its applications in the supply chain industry, it is a versatile solution which can also be used extensively wherever automated data collection and processing is needed. A few examples where Automail has been used include tracking of delivery reports, collecting and tracking quotation and samples from garment factories for the sourcing company, sending and collecting transparency questionnaire in upstream supply chain, and collecting inspector’s inspection results from factory lines inspections.

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.