Service Needs

ServiceNeedRef

N-0023

Title

Online operational status monitoring for water dispensers installed in government venues

Business Needs / Challenges

A department plans in developing a centralized system for collection of operational data of new water dispensers to be installed in government venues (including both indoor and outdoor venues). Aligning with Government's pro-innovation policy, the operational data should be collected automatically and transmitted to the centralized system through WiFi or mobile network connection. To facilitate the public to use the new water dispensers, the location and operational status of such water devices should be displayed on an online platform (e.g. mobile app or webpage) for browsing by the public.

Application Areas

City Management

Health

Expected Outcomes

The public would be able to browse the operational status of new water dispensers to be installed at government venues through an online platform. The operational data of water dispensers would be used to facilitate scheduling of maintenance services (regular replacement of filters/UV light or ad-hoc on-site servicing, etc.).

Technologies to be Used

Data Analytics

Internet of Things (IoT)

Mobile Technologies

Predictive Analytics