| 解決方案編號 | A-0286 |
| 解決方案名稱 | 香港電訊 - AI智能RAG知識庫 |
AI-Powered knowledge hub is a centralized platform or system that combines Retrieval-Augmented Generation (RAG) technology with a well-organized, continuously updated knowledge base to deliver highly accurate and contextually relevant answers. It retrieves the most pertinent documents, data, or internal knowledge in real time.
| 應用領域 |
AI驅動的數字人類客戶服務
文件管理和處理
寫作和內容創作
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HKT - AI-Powered knowledge hub is a ready-to-use Private AI application to improve the operational efficiency for all civil servants to save time and workload in document and information searching. It includes:- 1. Enterprise Knowledge Access Empower staff to instantly retrieve precise, contextually relevant answers from vast internal document repositories with verifiable source citations, cutting research time from hours to seconds. 2. Regulatory & Compliance Q&A Deliver highly accurate, regulation-grounded responses to complex compliance questions by combining real-time document retrieval with generative AI, significantly reducing legal and audit risks. 3. Cross-Departmental Knowledge Sharing Centralize scattered policies, SOPs, technical manuals, and historical decisions into a single searchable hub, enabling consistent knowledge access across teams and minimizing duplicated effort. 4. AI-Powered Internal Helpdesk Deploy always-on AI assistants that understand company-specific context and provide step-by-step guidance on processes, forms, tools, and best practices, dramatically decreasing support ticket volume and onboarding time.
| 支持本地伺服器部署 | 是 |
| 支持筆記本電腦獨立運行 | 是 |
| 需要圖形處理器(GPU)運行 | 是 |
| 付款模式 |
混合模式 - 結合訂購和按用戶收費(例如:基本訂購費 + 額外用戶費用)
一次性費用,每年續期
訂購制 - 月費/年費
訂購制 - 按用戶收費
|
| 免費試用 | 是 |
| 公司/機構名稱 | 香港電訊有限公司 |
| 電郵地址 | carlos.cw.tam@pccw.com |
| 電話號碼 | +85228833322 |
| 網址 | https://www.hkt-enterprise.com/tc |
| 地址 | 28/F PCCW Tower, Taikoo place, Quarry Bay. HK |
| 方案簡報 |
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