I&T Solution

Reference No.

S-0090

Solution Name

Smart Employee Learning Management

Solution Description

A smart and effective learning delivery system has become ever more critical with new technologies available and new behaviours/expectations of the younger generation of employees. There are clear requirements listed below.

- Modernise the learning program to address 21st century challenges and employees

- Reduce time spent on training in order to maximize time available to deliver work

- Improve the user experience to make the system a destination and encourage employee adoption

- Establish an HR function that can scale up and down quickly to meet rapidly changing needs

- Deploy and record compliance training for a diverse group of employees who deliver critical services across the region

- Empower IT staff to make configuration changes so that the system can keep pace with changes in internal processes

- Employ best practices and make recommendations on ways to adapt the system to meet changing business needs


SAP SuccessFactors Learning creates a learning management system that helps develop leaders, assure compliance, and train external audiences for better business results, productivity and competitiveness. It is recognised by Gartner, Forrester and IDC as a leader with a best-in-breed solution, yet can be implemented over a short period of time (typically 3.5 months to deployment).

Application Areas

City Management

Development

Education

Employment and Labour

Finance

Food

Health

Housing

Infrastructure

Law and Security

Social Welfare

Transport

Technologies Used

Cloud Computing

Data Analytics

Mobile Technologies

Use Case

Operationally:

- Lower training costs and simplified training logistics, thanks to initiatives such as virtual learning sessions

- Enhance efficiency with embedded documentation and standardisation of internal processes

- Create alert-driven tracking and updating of training records to meet training requirements


For Employees:

- Reduce HR Learning admin time, freeing up managers to focus on leading their teams

- Improve levels of competency and motivation for employees

- Provide online training to staff, increasing flexibility and convenience

For Customers:

- Improve customer confidence and experience as a result of improved compliance training

If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.