I&T Solution
Reference No.
S-0256
Solution Name
AIOps (Artificial Intelligence for IT Operations) Solution
Solution Description
AIOps, or Artificial Intelligence for IT Operations, is the next generation of IT operations analytics.
User could unify and Modernize Increasingly Complex IT Operations with AIOps.
We would like to bring Dynatrace Solution, a worldwide famous solution with Top Gartner ranking.
This is all-in-one advanced observability, with AI-assistance, enabling users to automate operations, release faster, and deliver better business outcomes.
AIOps 應用機器學習和高級分析技術來確定監控、服務臺和自動化數據中的模式。
“AIOps 平臺將大數據和機器學習功能相結合，通過以可擴展方式接收和分析 生成的數量、種類和速度都日益增加的數據，來支持所有主要的 IT 運營職能。"
-Gartner
大機構都面臨IT support人手不足或者知識點不足夠的情況，但同時卻要提升服務質素面對客戶日益提升的服務質素。人口老化會更加難以找到合適的IT人手，AIOps 可以協助機構解決此問題。
Application Areas
Broadcasting
City Management
Climate and Weather
Commerce and Industry
Development
Education
Employment and Labour
Environment
Finance
Food
Health
Housing
Infrastructure
Law and Security
Population
Recreation and Culture
Social Welfare
Transport
IT Operations,Application operations,Hardware operations
Technologies Used
Artificial Intelligence (AI)
Cloud Computing
Data Analytics
Deep Learning
Machine Learning
Predictive Analytics
Use Case
The solution is using AI to auto detect system error and the solution will suggest and user could execute to solve the problem.
Value:
Immediately trace root problem in IT operation
100% end-to-end transaction tracing down to code level
Precise automated problem detection
Can reduce the $ cost and time cost of hiring the supporting team to find root cause, or monitor the system.
All the processes (from identify problem(s) to problem solved) will process automatically by using dynatrace and RedHat ansible.
Dynatrace will generate a report to show all the impacted stakeholders in that particular error.
Company / Organisation Name
IT Channel (Asia) Ltd
Email Address
jessica.law@itchannel.com.hkTelephone Number
37968025
Website
www.itchannel.asiaAddress
17/F, 33 Cameron Road, TST, HK
If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.
