創新及科技解決方案

解決方案編號

S-0256

解決方案名稱

智慧運維系統

解決方案描述

AIOps, or Artificial Intelligence for IT Operations, is the next generation of IT operations analytics.

User could unify and Modernize Increasingly Complex IT Operations with AIOps.


We would like to bring Dynatrace Solution, a worldwide famous solution with Top Gartner ranking.

This is all-in-one advanced observability, with AI-assistance, enabling users to automate operations, release faster, and deliver better business outcomes.


AIOps 應用機器學習和高級分析技術來確定監控、服務臺和自動化數據中的模式。


“AIOps 平臺將大數據和機器學習功能相結合,通過以可擴展方式接收和分析 生成的數量、種類和速度都日益增加的數據,來支持所有主要的 IT 運營職能。"

-Gartner


大機構都面臨IT support人手不足或者知識點不足夠的情況,但同時卻要提升服務質素面對客戶日益提升的服務質素。人口老化會更加難以找到合適的IT人手,AIOps 可以協助機構解決此問題。

應用領域

廣播

城市管理

氣象

工商業

發展

教育

就業及勞工

環境

財經

食物

衛生

房屋

基礎設施

法律及保安

人口

康樂及文化

社會福利

運輸

IT Operations,Application operations,Hardware operations

使用的技術

人工智能

雲端運算

數據分析

深度學習

機器學習

預測分析

使用例子

The solution is using AI to auto detect system error and the solution will suggest and user could execute to solve the problem.


Value:

Immediately trace root problem in IT operation

100% end-to-end transaction tracing down to code level

Precise automated problem detection


Can reduce the $ cost and time cost of hiring the supporting team to find root cause, or monitor the system.


All the processes (from identify problem(s) to problem solved) will process automatically by using dynatrace and RedHat ansible.


Dynatrace will generate a report to show all the impacted stakeholders in that particular error.


若政府部門欲對創科方案進行PoC試驗或技術測試,請聯絡Smart LAB。