創新及科技解決方案

解決方案描述

Founded in 2001, Shanghai Xiaoi Robot Technology Co. Ltd (Xiao-i) is a leading AI company that specializes in multilingual natural language processing, deep semantic interaction, speech recognition, machine learning and other cognitive intelligence technologies. Its self-patented NLP-powered Chatbot Solutions possess the following capabilities,

-intent recognition and processing

-dialog management

-contextual awareness

-exception handling

-task automation

-omnichannel enabled (eg. Web , APP , Facebook , Whatsapp , Physical robot…)

-easy integration and implementation

-machine learning

-biliteracy and trilingualism supported

The state-of-the-art solution has helped more than 1,000 government organizations and corporate clients across APAC region in facilitating digital transformation, promoting business reinvention, enhancing user experience and striving for operational excellence, with its end users amounted to 800 million.