I&T Solution

Solution Description

BMC Helix is an industry-leading service and operation management solution that uses cognitive automation technologies to enable organizations’ digital transformation. The Helix solution suite covers wide range of capabilities such as

- ITSM (IT Service Management)

- Employee self-service

- Auto-discovery of servers/storage in data center

- Server/application/network monitoring

- Server/network Capacity Optimization

- Cloud Security

All these capabilities are provided in an single integrated platform which customer can choose to be on-premise or SaaS. BMC Helix enables proactive service resolution, providing the ability to monitor, service, and remediate events as they occur. The modern persona-based UX are optimized across devices. The powerful, stunning reports and visualizations provide data driven insights for making critical decisions.