创新及科技解决方案

解决方案编号

S-0054

解决方案名称

TicketME區塊鏈票務平台

解决方案描述

TicketME is a blockchain based electronic ticket (e-ticket) platform. It incorporates Distributed Ledger Technologies (DLT) and leverages existing ticketing systems and e-wallets operated by Stored Value Facility (SVF) licensees to transform Hong Kong's ticketing industry from physical tickets to more secured, smart and simple electronic tickets. Not only does it meet the Smart City Initiative by allowing greater convenience through innovation and technology, our solution also helps to tackle ticket scalping by Smart Contract implementation with a permanent tamper-proof ledger. TicketME provides an option to the event organisers for managing ticket ownerships and transfers after initial sales, which is currently lacking, in terms of a more structured control system.

应用领域

康乐及文化

使用的技术

区块链

使用例子

One of the proposed use cases for TicketME is targeted at popular concerts held at the Hong Kong Coliseum.


Consumer flow (for public sales):

Similar to how consumers currently buy their tickets online, they will be able to purchase tickets via URBTIX. There is an additional option of e-ticket delivery. They will only need to input their HK mobile phone number or email address for the purchase. Once transaction is confirmed, they will receive a activation link. If they haven’t already downloaded an e-wallet, they will need to register with a provider with basic personal information. Their e-ticket is instantly stored in their e-wallet once they can successfully answer a knowledge-authentication question.


If they need to transfer any e-tickets from the e-wallet, they simply one-time upgrade their e-wallet account by uploading additional identification documents (such as HKID) to the provider. Once that is verified, they can transfer their e-tickets and collect the equivalent (or lower) value of their tickets from the recipient via their e-wallets. Their recipient will receive a message, and they can choose to accept or reject this transfer. If they choose to accept, the e-ticket will be sent to them and they can also choose to transfer this e-ticket to another recipient by uploading same identification documents if required.


To enter the concert, consumers simply execute their e-ticket and a dynamic QR code will be generated. This is scanned by a Wi-Fi connected scanner and verified at entrance. Each person will hold their own e-ticket. Once the ticket is exercised, QR code cannot be generated and it is not valid for entry again.


Consumer flow (for internal subscription):

A specific web portal will be given to event sponsors to distribute to their audience. These consumers will be able to access these allocated tickets and have the option of e-ticket delivery. The same flow applies to these ticket holders, whereby they will receive a activation link and once an e-wallet is downloaded, they can access and transfer their e-tickets via the e-wallet.


Consumer benefits:

The whole flow is highly secured. Authentication is required to open the activation link that grants consumer access to their e-tickets. Additional identification is required to transfer tickets to others. E-tickets are exercised via a dynamic QR code that cannot be forged or duplicated and sent to others. Storage of data is minimized and encrypted with TicketME. With blockchain’s permanent tamper-proof ledger, this information is transparent, time-stamped and traceable.

The whole experience is very simple. Consumers can transfer e-tickets to family and friends without scheduling a time to meet up to exchange physical tickets. And with each person holding their own e-ticket, they can enter the concert at their own schedule, there is no need to wait for others who are holding their tickets outside the venue.


The whole process is very smart. Based on the needs of stakeholders and the public, various limitations can be set onto ticket transfer activities via Smart Contract.


Consumer costs:

There will be a small handling fee for choosing the e-ticket option. This fee is comparable to the registered mailing cost of physical tickets, but the benefits and conveniences of having a smart e-ticket will significantly outweigh the costs.

若政府部门欲对创科方案进行PoC试验或技术测试,请联络Smart LAB。