Poffices.ai is an GenAI Agent Platform containing over 100 AI Agents that had been developed in the past two years. Poffices was launched on January 1, 2025. Users can simply input their task request, and the suitable AI agent is automatically selected for each task. Then the AI agent will complete the task as a taskbot within 2 minutes (under a stable and normal internet connectivity).The outcome is based on the true and updated information to generate content for text, images, tables, and flowcharts. Additionally, it supports formula generation. All generated content can be output in PDF, DOCX, or PPT file formats. Poffices.ai offers a comprehensive suite of AI tools to streamline the work and enhance productivity significantly.

Wisers Information Limited harnesses the power of AI-driven OCR, Chinese NLP, logo detection, pattern recognition and big data analysis to process over 80 billion of historical data and 570,000 sources across various media types, including print media, social media, websites and forums. This innovation approach provides unparalleled insights with comprehensive news searching and tracking, advanced analytics, and reliable accurate information. By leveraging these capabilities, government bureaux and departments can access critical information and gain in-dept insights on trending topics, sentiment analysis, volume and buzz trends. This empowers the bureaux and departments to refine the policy and enhance the quality and efficiency of public services.

AI数字分身创作工具，运用最新的AI虚拟形象技术，结合声音克隆、智能剪辑、智能文案等AI核心技术，提供虚拟人形象资产构建、AI驱动、多模态交互的多场景虚拟人解决方案。 通过搭建建虚拟人生态，在外貌还原、动作姿态模拟、动作捕捉、智能语音交互、智能自主学习、实时渲染等技术上持续优化提升，为用户提供无限分身、无限场景的一站式AI数字人服务。

Transform by OrchAI, Offering a specialized platform to simplify AI application development and integration.

基于AI语音技术，通过智能外呼电话机器人的方式给服务人群通话，替代传统人工呼叫模式，而且全年无休，同时还能储存通话内容，筛选有效信息。应用在人口摸排、通知、宣传等多个工作场景。

Call on the security and compliance knowledge base to answer questions related to corporate security and compliance knowledge to ensure corporate compliance.

政府部门在日常工作中需要处理大量来自公众的政策咨询、服务申请、投诉建议等问题。科大讯飞智能客服机器人基于大语言模型、检索增强生成、全双工交互、对话控制等技术，实现在网站、APP等管道中进行自动化的客户服务，能够7*24小时快速回应公众需求，提供准确、全面的政策解读和服务指导，提高政府服务效率，增强公众满意度。 智能文字客服机器人通过在网站、APP等管道加入人机对话入口，完成业务问答及自助办理功能，解决人工服务成本高问题，达到7*24小时全天候服务不间断的服务效果。科大讯飞智能客服机器人基于先进的语义理解模型能力以及多轮对话能力来高效完成完整的人机对话，同时具备富文本的高支持度和多模态交互的扩展能力。

Process Copilot 是一款基于流程挖掘技术构建的企业数字孪生（DTO）平台，融合了数据科学、流程管理与人工智能技术，能够对业务流程进行可视化、分析与优化，提升组织的流程效率与生产力。通过发现流程瓶颈、预测行为模式并自动化任务，支持公共服务流程数字化转型，增强服务交付的及时性与一致性。

Combine the IIoT, 5G, deep learning algorithm and edge computing to develop a Prognosis and Health Management (PHM) system for various equipment. Besides functions of real-time monitoring, the PHM system can detect potential trends of anomalies and deviations from normal operating conditions and predict when a fault will occur.

1.AI-Powered Smart Customer Service oDeployed large-language model (LLM)-driven chatbots (e.g., "Telecom Xiaoyi") to handle multilingual public inquiries (Chinese/English) across channels like voice, email, and WhatsApp. These bots use intent recognition and real-time translation to understand complex queries (e.g., housing, social services, or traffic issues) and provide accurate, context-aware responses. oIntegrated intelligent agent assistance for human operators, automatically recommending relevant knowledge bases, standard operating procedures, and pre-filled 工单 (work orders) during calls. This reduces manual search time and ensures standardized service delivery.2.Streamlined Service Processes oUsed multi-dimensional tables and low-code tools to build "lightweight systems" for managing public service workflows, such as complaint tracking, service application processing, and document submission. These tools enable seamless data entry, automated task routing, and real-time progress monitoring. oImplemented AI-driven meeting and note-taking tools (e.g., "Xingchen Huiji") to digitize internal collaborations, ensuring efficient knowledge sharing and decision-making among service teams.3.Security and Accessibility oEnsured data security through private cloud deployment and compliance with Hong Kong’s data protection regulations (e.g., PDPO), while providing unified access via a secure, mobile-friendly platform for both staff and citizens.Effectiveness in Addressing Business Needs 1.Improved Response Efficiency oReduced query handling time: AI chatbots resolved 85% of routine inquiries instantly, with average response time dropping from ~110 seconds (manual) to ~65 seconds (AI-assisted). For complex issues, agents leveraged real-time knowledge recommendations to cut call durations by 40%. oHigher accuracy: Intent recognition accuracy reached 85% for text/voice queries, and 99% for detecting high-priority or sensitive issues (e.g., domestic violence reports), minimizing misclassification and ensuring timely referrals.2.Enhanced Service Standardization oThe intelligent agent assistant guided operators through standardized response workflows, reducing individual performance variability and improving compliance with service protocols. Work order auto-filling accuracy reached 60%, minimizing manual errors and speeding up backend processing.3.Better Citizen Experience oMultilingual support and 24/7 availability improved accessibility for Hong Kong’s diverse population. Proactive notifications (e.g., service updates, appointment reminders) via the platform increased citizen engagement by 30%.4.Data-Driven Insights oAnalytics from service interactions helped identify recurring pain points (e.g., housing application delays, traffic complaint hotspots), enabling targeted process optimizations. For example, a 25% reduction in housing service backlogs was achieved through workflow digitization.

With the vision of Building AI Agents for Everyone, Laiye is a leading digital workforce software provider. With its extensive intelligent automation solutions, intelligent document processing and software robots, it helps enterprises tackle the challenges of digital transformation while expanding their digital workforce scale. To date, Laiye has served 300 Fortune 500 companies and three thousands of enterprise customers.

This intelligent virtual receptionist system utilizes advanced Large Language Model technology to provide 24/7 multilingual customer service for government facilities. The solution addresses critical business needs by offering consistent, professional front-desk services that can handle visitor inquiries, provide wayfinding assistance, and deliver accurate information about government services. The system reduces waiting times, improves visitor satisfaction, and allows human staff to focus on more complex tasks requiring personal attention.

Our solution is powered by Optimus, an in-house developed cloud-native SaaS smart workplace integration platform, that connects and manages a wide range of IoT sensors and devices, visualising their data through customisable dashboards.By providing unified API for interacting with data and managing alerts, we eliminate the need for separate APIs for devices from different manufacturers.  Typical smart workplace experiences include occupancy intelligence, environmental monitoring, room and desk booking, space planning, visitor management, smart building automation, indoor air quality management, energy efficiency, enhance ESG performance, digital twins and more

FormX.ai uses the latest AI technologies to extract key information from images of documents. Though automating the processes, FormX.ai increases overall user/customer's satisfaction and reduces the needs of manual data entry.Our solution accelerates document processing or application submissions, ultimately reducing overall processing times. Our simple to use API enables integration with various systems.FormX.ai 使用最新的 AI 技術從文件影像中提取關鍵資訊。透過自動化流程，FormX.ai 能夠提高整體使用者/客戶滿意度並減少了手動資料輸入的需求。我們的解決方案加速了文件的申請提交及處理，最終減少了整體處理時間。我們易於使用的 API 可以與各種系統整合。

SmartShareAI is a secure enterprise platform that processes AI Search locally while protecting sensitive data with permission control. It powers intelligent searches that understand context and meaning beyond keywords, include text-to-images and image-to-image search features. The system automates workflows, enables secure external file sharing with tracking features, and maintains strict data governance such as GenAI log.

Our AI-Powered Private Knowledge Assistant is an advanced Retrieval-Augmented Generation (RAG) chatbot designed for secure and on-premises deployment. This solution enables users to efficiently retrieve, analyse, and generate insights from internal documents while maintaining data privacy and security. By leveraging Generative AI, the assistant can summarise reports, extract key information, and provide context-aware responses, significantly improving operational efficiency and decision-making.

Organisations process vast amounts of paperwork daily, including forms, applications, reports, receipts, and invoices. DataMind automates document processing and data extraction, significantly reducing manual effort and human errors in data entry. By leveraging AI-powered Optical Character Recognition (OCR) and Natural Language Processing (NLP), DataMind efficiently converts paper-based and digital documents into structured data formats, ensuring seamless integration into databases and workflow systems.Key Capabilities:✅ Extract key information from forms, applications, reports, receipts, invoices, and other documents.✅ Convert extracted data into structured formats such as data tables, .CSV, JSON, or direct API input.✅ Support Traditional Chinese, Simplified Chinese, and English, ensuring multilingual processing.✅ OCR-powered digitisation of scanned hard copies and handwritten forms.✅ Secure on-premises deployment to protect sensitive data.

The Smartcerts is built on the Blockcerts open standard. Blockcerts is an open standard for creating, issuing, viewing, and verifying blockchain-based certificates. These digital records are registered on a blockchain, cryptographically signed, tamper-proof, and shareable. This allows for easy verification and collection of all digital certificates based on the Blockchain, and can easily provide a digital version of all applicable licensing.

智慧水利水務解決方案是一套綜合性的數位化管理體系，涵蓋了數字孿生灌區、水庫、水利工程流域的管理平台，大壩安全監測系統，城市內澇監測預警平台，水環境綜合監管平台以及排水管網監管系統。這些解決方案運用物聯網、大數據、雲計算、數字孿生和人工智慧等先進技術，對水利水務設施進行即時監控、智能模擬和優化調度，旨在提升水利水務管理的智能化、精準化和高效化水準。

DexProtector is an EMVCo-certified no-code security solution for Android and iOS applications and libraries. A post-build protection tool, DexProtector is deployed fully on-premises and offline, and is easily integrated into the mobile application build process.DexProtector comprehensively secures the app through obfuscation, encryption, and Runtime Application Self-Protection (RASP), automatically integrating a range of runtime components to prevent and mitigate reverse engineering, tampering, data theft, and fraud, among other threats. Its anti-malware capabilities, UI protection, and API protection represent the cutting-edge of mobile application protection. DexProtector also integrates easily with other security solutions offered by Licel, such as Alice, its threat and device intelligence solution, and the Licel vTEE – a groundbreaking Virtual Trusted Execution Environment – which is also EMVCo approved.With well over a decade’s experience of protecting the whole mobile channel, DexProtector now secures apps on more than 500m devices. It protects 310 million mobile banking users from fraud, and secures 83 million individual patient records from sensitive data harvesting. DexProtector secures public sector applications across the world, ensuring that citizens trust digital services.

Issuing Bluetooth cards for security and efficiencies in Government and transportation. Bluetooth cards combine Apple 'Find My' technology with existing NFC (Octopus). Therefore, offering 'Find My' location with Octopus transportation ensures visitors to Hong Kong, residents and citizens have the choice to choose an Octopus card with location determining Apple Find My technology integrated together. We have approved Hong Kong patents for this technology integration. The same is true for access cards, bank cards, ID cards and Driver's licenses.

Application delivery controllers are deployed in data centers to optimise application performance, security and resource efficiency by offloading servers, providing deep payload inspection and making the best use of complex protocols.

NetShare is a document sharing system. It offers a seamless and secure way to manage, share and receive documents between organisation and external parties, enhancing productivity and efficiency across your organisation.

• A meeting minutes tool using Generative AI technology automatically generates meeting content. 使用生成式人工智能科技的會議記錄工具，自動生成會議內容。 • Option to generate meeting summaries or verbatim transcripts. 可選擇生成會議摘要或逐字紀錄。 • Easily identify, assign, and track action items during or after meetings to ensure accountability and follow-up. 在會議期間或會議後輕鬆識別、分配和追蹤待辦事項，確保責任和後續跟進。 • Customisable meeting minutes formats and templates. 可客制化會議紀錄格式和樣板。 • Provides support for multiple languages including English, Putonghua, and Cantonese. 支援多種語言，包括英語、普通話、粵語。 • Supports on cloud and local on-premises deployment, implemented on various AI infrastructures both Nvidia and Huawei platforms. 支援本地及雲端部署，能應用在輝達和華為平台。