创新及科技解决方案

解决方案编号

S-0124

解决方案名称

Enterprise Intelligent Assistant

解决方案描述

Enterprise Intelligence Assistant

- Composed of state-of-art technologies in particular NLP and Machines Learning

- Support Voice Recognition of mixed Chinese and English content

- Tailored solution suit various industries including Government Departments, Public Utilities and Financial Services etc.


1. Chatbot

- Apply Cantonese NLP and capable to handle mixed code of Chinese and English

- Support multilingualism to offer language localization

- Build your own Chatbot with the drag-and-drop Dialogue Builder require no programming skill

- Enable intent-based conversation with target customers

2. Voicebot 

- Support voice recognition in multi-languages

- Guarantee the accurate comprehension of industrial-specialized language

- Apply Deep Learning Speech-To-Text (STT) and Text-To-Speech (TSS)

- Support integration with your database to offer personalized services

3. TeamLayer

- Integrate seamlessly with the system of your company 

- Assemble similar topics to visualize your customers’ expectation

- Handle multiple and repetitive conversations

- Enhance your customer’s experience with your company

应用领域

气象

工商业

发展

教育

就业及劳工

财经

康乐及文化

运输

Business, Meteorology

使用的技术

人工智能

云端运算

数据分析

深度学习

机器学习

自然语言处理

预测分析

机械人流程自动化

影像分析

Technical Flow

使用例子

Chatbot

Our customised Chatbot helps to guide users to reach their destinations and offers suggested routes through the interactive conversations. Rich widget responses such as cards and images are included to give quick replies. User experiences are enhanced with the assistance provided by our Chatbot.

Voicebot

The human-like Voicebot acts as the role of a customer service officer to handle customers’ enquiries and complaints. She is capable to recognize voices with the mixed languages of Cantonese and English. Real-time responses facilitate dynamic interactions between our Voicebot and users.

若政府部门欲对创科方案进行PoC试验或技术测试,请联络Smart LAB。