创新及科技解决方案

解决方案编号

S-0244

解决方案名称

ServiceNow - IT服務管理系統

解决方案描述

Take control of IT chaos with digital workflows on a single, unified platform. ServiceNow IT workflows enable you to bridge the gap between traditional IT practices and the needs of the modern business. Connect your enterprise with digital IT workflows.


Modernize and automate IT

Deliver great service experiences. Automatically identify and resolve issues. Align initiatives across strategy and operations to boost productivity.


Operate high-performing services

Deliver services with visibility, security, and AIOps. Automate workflows to help you manage risk, reduce vulnerabilities, and optimize spend.


Run IT at digital speed

Scale your IT staff by using virtual agents and improve productivity with native AI. Reduce friction and risk by integrating DevOps with ITSM.

应用领域

广播

城市管理

气象

工商业

发展

教育

就业及劳工

环境

财经

食物

卫生

房屋

基础设施

法律及保安

人口

康乐及文化

社会福利

运输

使用的技术

人工智能

云端运算

物联网

机器学习

自然语言处理

预测分析

机械人流程自动化

使用例子

The United States Department of Energy (DoE) projected that using ServiceNow's cloud‑based IT service management (ITSM) platform would significantly save the cost of upgrading its legacy ITSM software. With a goal of improving overall service delivery, ServiceNow has given the DoE a single system of record and far superior process automation than the legacy system allowed.

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