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服务需求
业务需求编号
N-0313
名称
业务需求/挑战
The department manages a rank-based rostering method that follows a structured pattern include various shift rotations hours covering 8:30 AM to 9:30 PM from Monday to Friday, with some schedules extending to Saturday. Specific split-week patterns are also used to ensure that each staff member completes 88 working hours every fortnight.
Although the department regularly updates the roster to accommodate changes, the lack of a centralised online platform means there is no real-time visibility for the staff members. At present, updates are managed via online calendar, heavy manual conversion of data from Excel spreadsheets, which is time-consuming and prone to error.
应用领域
就业及劳工
预期成果
The department expects to implement a comprehensive system capable of generating monthly rosters for all staff. This solution must display real-time changes following supervisor approval, thereby streamlining administrative tasks, and ensuring accuracy and effectiveness.
拟采用的技术
人工智能
