人工智能+工具方案目录
| 解决方案编号 | A-0113 |
| 解决方案名称 | Voice Insight |
解决方案描述
Voice Insight is an enterprise-level voice intelligence solution tailored for high-sensitivity scenarios in industries such as finance, government, e-commerce, and logistics. It is powered by Alibaba Cloud's Qwen-audio and Qwen2.5-max large models, utilizing multi-stage model distillation and adversarial training frameworks.
The solution supports the independent deployment of ASR engines or intelligent quality inspection engines (with a detection rate of over 90%) and can fulfill end-to-end "recognition-analysis" needs, ensuring that data complies with enterprise privacy, security, and regulatory requirements.
| 应用领域 |
AI驱动的数字人类客户服务
创意与宣传推广
AI会议记录摘要与沟通协作
写作和内容创作
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使用例子
A bank in Hong Kong uses Voice Insight to perform quality inspection on its voice customer service. By transcribing audio conversations with customers into text for speech analysis, the system checks whether any inappropriate or prohibited statements were made during the calls. This approach has boosted efficiency by 80%, enabling the processing of 15 minutes of audio within just one minute.
| 支持本地伺服器部署 | 是 |
| 支持笔记本电脑独立运行 | 是 |
| 需要图形处理器(GPU)运行 | 是 |
| 付款模式 |
混合模式 - 结合订购和按用户收费（例如：基本订购费 + 额外用户费用）
订购制 - 月费/年费
按次
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| 免费试用 | 是 |
| 公司／机构名称 | 阿里云智能香港 |
| 电邮地址 | kelly.yeung@alibaba-inc.com |
| 电话号码 | +85291222603 |
| 地址 | 31/F, Tower 1, Times Square, 1 Matheson Street, Causeway Bay |
| 方案简报 |
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方案简介影片
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